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PRIVACY POLICY
A Star Above Senior Home Care, Inc. ("we," "us," or "our") is committed to protecting the privacy and dignity of our clients, their families, and our website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit asashc.com or interact with our services on the Treasure Coast.
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Information We Collect
We collect information that helps us provide elite care and advocacy for your family. This includes:
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Personal Identifiers: Name, email address, phone number, and physical address provided through our contact forms or care applications.
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Health & Care Information: Details regarding a senior’s care needs, memory care status, or Veteran status provided during a consultation request.
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Employment Data: Information submitted via our "Join Our Team" portal, including resumes, certifications, and consent for Level 2 Background Checks and drug testing.
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Technical Data: IP addresses, browser type, and cookies used by our hosting platform (Wix) to improve your experience on our "Information Sanctuary."
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How We Use Your Information
We utilize your data strictly to fulfill our mission as your "Guide." We use it to:
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Respond to your inquiries and schedule Home Safety Audits.
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Coordinate care plans with families and healthcare providers (e.g., Hospice or VA consultants).
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Verify employment eligibility for applicants through our rigorous vetting process.
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Send relevant updates regarding the "Raised Bar" standard or changes in VA Aid & Attendance benefits.
Information Sharing & Disclosure
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We do not sell, rent, or trade your personal information to third parties. We only share information when necessary to provide care, such as:
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Care Coordination: Sharing necessary details with your designated "Guide" (Caregiver) or Care Manager.
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Legal Compliance: Disclosing information if required by Florida law, AHCA regulations, or to protect the safety of our seniors.
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Vetting Partners: Sharing applicant data with authorized background check and drug testing facilities as disclosed in the hiring process.
Data Security
We implement industry-standard security measures to protect your data. This includes secure SSL encryption on our website and restricted access to client files. However, please note that no method of transmission over the internet is 100% secure.
Your Rights & Choices
You have the right to:
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Request a copy of the personal information we hold about you.
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Request that we correct or delete your personal data (subject to healthcare record retention laws).
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Opt-out of any future marketing communications at any time.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our "Raised Bar" standards or legal requirements. Any changes will be posted on this page with an updated "Effective Date."
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Contact Us
If you have questions regarding this Privacy Policy or our data practices, please contact our Vero Beach office:
A Star Above Senior Home Care, Inc.
4445 North A1A
Suite 249
Vero Beach FL, 32963